8 Comments

1. margaret king
   May 5, 2010 at 1:22 pm:

   i have a complaint to make concerning your product,i painted my living room in september with your paint and it is now all flaking off, at the end of the day the paint was expensive so i would like to know how its starting to flake off?

 
2. Crown Paints CRM
   May 10, 2010 at 10:00 am:

   Dear Margaret
   Thanks for your post. At Crown we take product complaints very seriously. We’d like to discuss this further with you, our Customer Relations Team will contact you and we are sure we will be able to resolve this for you.
   Kind Regards
   The Crown Team

 
3. deborah mynett
   May 10, 2010 at 4:47 pm:

   i recently purchased some matt paint to paint my living room and much to my dissapointment and cost i cant wipe the marks off the wall without it leaving a bad stain its just not washable at all so i have to start all over again with a new paint could u explain why this is happening .

 
4. Crown Team
   May 11, 2010 at 8:32 am:

   Dear Deborah
   Thanks for your post advising about the problem you have had with the Matt paint you had used. We’d like to discuss this further with you and see if we can offer any help or advice. Our Customer Relations Team will contact you to discuss this further.
   Kind Regards
   The Crown Team

 
5. Norman
   August 24, 2011 at 8:57 am:

   I have used Crown paint for over 30years. In the lat 12months the paint I have applied has gone yellow in a short period of time. The last room was done 4weeks ago. The carpet has not been fitted and where the door was propped agianst the wall depriving the area of light it has gone seriously yellow. There is clearly a problem with pigment stabalisation affected by UV. I await a reply.

 
6. Emma Coe
   September 4, 2011 at 10:22 am:

   We used Crown white gloss paint sime months ago it has turned yellow. We did as the instructions said so why has it turned yellow?

 
7. Mark Williams
   November 8, 2011 at 11:12 pm:

   Have just painted my daughters bedroom in delicious pink kitchen and bathroom paint. Prepared the walls correctly by painting over the old matt paint with a standard white matt emulsion. First coat of pink went on okay, left it 6 hours and added second coat. Bubbling began on all of the walls but badly on 2 of them. Have left it to dry two days, flatted local areas and tried again. Bubbling started again and basically what ever I do it doesn’t seem to want to stay on the wall. Has even burnt the previous layer of paint off on one of the walls down to bare plaster. Wall was plastered 8 years ago and was previously painted with no issues. I’m now faced wih having to strip all of your paint off (somehow) and repaint from scratch. Paint cost me £75 and really fed up . I’ve also got a 5 year old daughter who can’t go back into her bedroom. What on earth is this paint made out of and have you tested it correctly??? It even reacts with itself when the second coat is added. Please help urgent. Mark Williams

 
8. baxendaj
   November 14, 2011 at 11:41 am:

   Hi Mark,

   We are very sorry about this, there must be an underlying issue with the paint.

   We have contacted customer services and passed your details on to them.

   Someone will be in touch shortly to provide a solution.

   Many thanks,
   Crown